Tel: 07771330170 / Email: aurasoundsuk@gmail.com
Shipping & Returns
Shipping Policy
We aim to despatch your order as soon as possible, usually between 1 to 2 working days of receiving it if the item is in stock. All orders are sent tracked and you will receive your tracking number in the order despatch email. UK and international orders are shipped by Royal Mail.
​
​
UK Royal Mail Delivery - Tracked 48 service
​
Estimated 3 to 5 working days
​
​
Worldwide Royal Mail Delivery - Tracked
​
Estimated 3 to 10 working days Europe
​
Estimated 10 to 15 working days Worldwide
​
Return & Exchange Policy
We hope you love our crystal singing bowls as much as we do. But if for any reason you are not happy, you're welcome to return your purchase. All orders are required to be returned within 28 days of receipt. Remember, we only accept returned items which are unused and in their original packaging.
​
​
UK & INTERNATIONAL RETURN
​
In case you have changed your mind about a purchase, or if you are dissatisfied with a product, please email aurasoundsuk@gmail.com and complete the returns form that will be sent to you. Please ensure the product is undamaged and in the original packaging and return to us by insured mail to cover liability in case the item is not received. You will be responsible for posting back to the address given on the returns form. Unless the item was damaged in transit prior to delivery, the original postage costs will not be refunded when processing your refund.